1. What is an insider threat?

An insider threat is any risk to your organization from someone within—employees, contractors, or partners—who misuse their access, intentionally or not. It could be a disgruntled worker leaking data, an untrained staffer clicking a phishing link, or a trusted insider turning rogue. With over a decade at SEC, FBI, and DIA, I’ve seen these threats cost millions. The Human Firewall™ stops them by turning your people into your first line of defense.

2. Why should I care about insider threats?

Insider threats hit hard—averaging $11.45 million per incident (Ponemon, 2022)—because they exploit trust and bypass tech defenses. I’ve investigated these breaches firsthand at the FBI, from blockchain fraud to sabotage, and reduced incidents by 40% at DIA. Ignoring them risks your data, reputation, and bottom line. My consulting catches what others miss.

3. How is The EQ Lab different from other cybersecurity firms?

Most firms focus on external hackers with tech fixes. I tackle the human side—insider risks—using emotional intelligence (EQ) honed over a decade in national security. My DIA HUMINT experience and law degree (Juris Doctor) let me spot behavioral red flags and ensure compliance (SEC, FINRA, NSA). The Human Firewall isn’t just a service; it’s my proven framework from real-world wins.

4. What’s The Human Firewall™ and how does it work?

The Human Firewall™ is my proprietary method to assess, train, and fortify your team against insider threats. I evaluate vulnerabilities (human and systemic), train staff to detect risks—like the subtle cues I caught at FBI—and empower leaders to build vigilance. It’s backed by my track record: $100+ million recovered, 40% fewer incidents at DIA. It’s your people, powered up.

5. Can’t technology alone stop insider threats?

No—tech catches viruses, not motives. I learned this leading global investigations at DIA with NSA and Cyber Command. A firewall won’t flag a stressed employee or a complacent insider. My EQ, sharpened in high-stakes ops, bridges that gap, training your team to see what software can’t. It’s why I cut incidents where tech alone failed.

6. How does your FBI and DIA experience help my business?

Ten years chasing cybercriminals and insiders taught me what threatens organizations. At DIA, I led HUMINT ops across 60+ platforms, briefing White House leaders. That’s real-world skill—spotting risks, decoding behavior, delivering results. I bring that to you, tailored to your needs, not a government playbook.

7. Why does emotional intelligence matter in cybersecurity?

EQ reads people—crucial when threats come from within. I’ve used it to uncover sabotage and fraud others missed. It’s how I train your team to spot discontent or intent, turning them into a human firewall. Tech’s blind to feelings; I’m not. That’s my edge.

8. What industries do you serve?

Any sector with insiders holding the keys—finance, tech, healthcare, you name it. My legal expertise (compliance with SEC, FINRA, NSA) fits regulated fields, while my blockchain forensics from FBI cases suits crypto and tech. I’ve briefed congressional staff and trained global teams—your industry’s risks aren’t new to me.

9. How do I know your services are worth the investment?

Profit comes from protection. My work saved millions at FBI and slashed incidents at DIA—tangible ROI. The Human Firewall™ cuts breach costs (think $11.45M per hit) by stopping them early. One client’s story: a trained team caught a leak, saving $2M. You’re not buying a service; you’re buying peace of mind.

10. How do I get started with The EQ Lab?

Simple—reach out. Book a 15-minute threat chat to see where you stand, or dive in with a full Human Firewall™ assessment. I’ve led investigations for the White House; I’ll lead yours with the same focus. Contact me today—let’s secure your business from within.